Privacy Policy

1. INTRODUCTION

Welcome to Rocketoffer! This Privacy Policy explains how Rocketoffer Technology Limited ("Rocketoffer," "we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website (https://app.rocketoffer.ai/) and our AI-powered tools and related services (collectively, the "Services").

We are committed to protecting your privacy. Please read this policy carefully to understand our practices regarding your personal information. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access or use our Services.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at rocketoffer.ai@gmail.com.

2. INFORMATION WE COLLECT

We collect personal information to provide and improve our Services. The types of information we collect depend on your interaction with us:

2.1. Information You Provide Directly to Us:

• Account Information: When you create an account, we collect information such as your name and email address.
• User Content & AI Inputs: We collect the information you provide when using our AI tools, which may include text prompts, documents or files you upload for processing, your settings and preferences for the AI tool, feedback you provide on AI-generated outputs, and any other data you submit to personalize your AI experience or interact with our Services.
• Communications: If you contact us directly (e.g., for customer support), we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
• Testimonials: If you provide a testimonial, we collect the information you include in it.

2.2. Information We Collect Automatically When You Use Our Services:

• Device and Usage Information: We automatically collect certain information when you access or use our Services. This may include your IP address, browser type and settings, device characteristics, operating system, language preferences, referring URLs, device name, country, and geolocation data.
• Activity Information: We collect information about your activity on our Services, such as how and when you use our Services (e.g., features used, content viewed, dates and times of access).
• Cookies and Similar Tracking Technologies: We use cookies and similar tracking technologies (like web beacons) to collect and store certain information. This helps us operate and improve our Services, understand usage, and for analytics.
• Analytics Data: We use third-party analytics services like Google Analytics to help us understand how users engage with our Services.

2.3. Information We Receive from Third Parties:

• Social Media Login Data (Google): If you choose to register or log in to our Services using your Google account, we will receive certain profile information from Google. This typically includes your name, email address, and profile picture, as well as other information you have chosen to make public on your Google account.

3. HOW WE USE YOUR INFORMATION

We use your personal information for various purposes, relying on one or more legal bases for processing: your consent, our legitimate business interests, the performance of a contract with you, and/or compliance with our legal obligations.

• To Provide and Manage Our Services: Facilitating account creation, authentication, and management. Operating, maintaining, and providing you with the features and functionality of the AI tool.
• To Improve Our Services: Understanding and analyzing how you use our Services to improve and enhance them, and to develop new products, services, features, and functionality.
• To Communicate With You: Sending you administrative information, responding to your comments and questions, and providing customer service and support.
• For Marketing and Advertising: Sending you marketing and promotional communications, developing and displaying content and advertising tailored to your interests.
• For Security and Legal Compliance: Protecting our Services, users, and the public by detecting and preventing fraud, abuse, security risks, and technical issues.

4. HOW AND WHEN WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your personal information in the following circumstances:

• With Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf.
• For Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition.
• For Legal Reasons: We may disclose your information if required by applicable law, regulation, legal process, or governmental request.
• With Your Consent: We may share your information for other purposes if you have given us your specific consent to do so.

5. COOKIES AND OTHER TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to collect and store information when you interact with our Services.

• Essential Cookies: Necessary for the Services to function properly.
• Preference Cookies: To remember your settings and preferences.
• Analytics Cookies: To help us understand how our Services are being used.
• Marketing Cookies: To deliver relevant advertising and measure the effectiveness of marketing campaigns.

6. HOW WE HANDLE YOUR SOCIAL LOGINS (GOOGLE)

Our Services allow you to register and log in using your Google account. If you choose this option, we will receive certain profile information from Google, which typically includes your name, email address, and profile picture.

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, which is generally as long as you maintain an active account with us, unless a longer retention period is required or permitted by law.

8. DATA SECURITY

We implement appropriate technical and organizational security measures designed to protect the security and integrity of the personal information we process. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

9. CHILDREN'S PRIVACY

Our Services are not directed to or intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18.

10. YOUR PRIVACY RIGHTS

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including:

• Access your personal information
• Rectify inaccurate personal information
• Erase your personal information
• Restrict the processing of your personal information
• Data Portability
• Object to the processing of your personal information
• Withdraw Consent at any time

11. DO-NOT-TRACK FEATURES

Currently, there is no uniform technology standard for recognizing and implementing DNT signals. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

12. INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to, stored in, and processed in countries other than your own, including Hong Kong and other locations where our servers or our third-party service providers are located.

13. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Effective Date" at the top of this policy indicates when it was last revised.

14. CONTACT US

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at: